Returns & Exchanges
At GoBoult, we stand by the quality of our electronics and offer a hassle-free 14-day return policy for all genuine hardware defects or change-of-mind requests. To be eligible, items must be in their original packaging with all accessories and proof of purchase included.
Return Process
- 1.Initiate Your Request
Log into your GoBoult account, navigate to your order history, and select the 'Return Item' button next to the product you wish to send back.
- 2.Package Your Device
Securely pack the electronic device in its original box, ensuring all cables, manuals, and protective inserts are included to avoid restocking fees.
- 3.Ship to Service Center
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location within 48 hours.
- 4.Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days.